FAQ
OJA Streaming
Updated On: April 15, 2026
Legal Compliance and PRO-Free (Core of the Business)
What does it mean that OJA Streaming is “PRO-Free”?
It means our catalog is not affiliated with performing rights organizations (such as SOCAN, SACM, SGAE, BMI, ASCAP). Since we use direct licensing, you do not pay additional royalties to these entities.
Will I receive a legal license certificate?
Yes. Upon subscription, we issue a digital certificate linking your business to our public performance license, which can be presented during any inspection.
What happens if an inspector from a performing rights organization visits my business?
You simply present your OJA Streaming certificate. It proves that the music being played is legally licensed directly from us for commercial use.
Does this license cover both copyright and neighboring rights?
Yes. It covers both composition and master recording rights, as we own 100% of the rights to our catalog.
Can I cancel payments to local performing rights organizations if I use OJA?
Yes, as long as you exclusively use our catalog. If you play radio, TV, Spotify, YouTube, or any external music sources, those organizations may still charge you.
Is the license valid internationally?
Our licenses are direct and global, but are structured to comply with commercial public performance regulations in each region.
Usage and Catalog
Can I use my personal Spotify or Apple Music account in my business?
No. Those accounts are strictly for personal use. Using them in a business setting is not legal. OJA provides a dedicated commercial-use platform.
How often is new music added?
We update our catalog monthly to ensure our clients always have fresh and relevant sound environments.
Does the music include ads or interruptions?
Never. The service is 100% ad-free to maintain a professional atmosphere in your space.
Can I create my own playlists within the platform?
No. OJA Streaming is a curated professional music service, not a personal playback tool. We handle track selection, audio quality, and consistent sound levels so you can focus on your business. If you need a specific atmosphere, our curation team can tailor the programming for you.
Technical Implementation
What equipment do I need to play the music?
Any internet-connected device such as a computer, tablet, or smartphone connected to your sound system.
Does the music stop if the internet goes down?
Yes. We stream high-fidelity audio in real-time. If your connection drops, playback will stop once the player's buffer is empty. A stable connection is required.
Is it compatible with professional audio systems or specific hardware?
Yes. It integrates easily via standard audio connections (AUX/RCA) from your playback device to your local amplifier.
Subscription and Payments
How does the free trial work?
You get full access to the catalog and platform for 7 days. If you are not satisfied, you can cancel at any time with no commitment.
What payment methods do you accept for businesses?
We operate under a B2B model using Pre-Authorized Debit (PAD) as our primary payment method to ensure uninterrupted service and reduce issues caused by expired or blocked credit cards. For annual payments or special setups, we also accept Interac e-Transfer.
Why do you use Direct Debit instead of credit cards?
PAD provides greater stability and fewer interruptions caused by card expirations or banking blocks. It also reduces processing fees associated with credit card networks, allowing us to maintain more efficient and consistent pricing.
Are there long-term contracts?
No. You can choose monthly subscriptions or annual plans with discounted pricing.
What does the subscription include?
Unlimited access to the catalog, technical support, and most importantly, the public performance license.
Does pricing vary depending on business size?
Yes. We offer tiered pricing based on the number of locations and/or zones within the same location to ensure fair and scalable rates.
Support and Reliability
How can I contact support?
For technical support or billing inquiries, you can reach us at support @ ojastreaming.com
We respond to all business requests within 2-3 business days, Monday to Friday.
What if my business has multiple zones (e.g., lobby and restaurant)?
Each subscription includes one active audio stream for a single location. If you need additional audio streams within the same location (e.g., different areas of the same venue), additional licenses can be added at a 30% discounted rate per stream. For separate business locations, full pricing applies per location.